Please read these terms carefully before using the Telur33 platform. By registering or using any of our services, you agree to comply with all terms and conditions set out herein.
Key Terms Summary
Six key things to know about Telur33's Terms & Conditions — read before you start playing
The Telur33 platform is strictly for users aged 18 and above. Registration by minors is strictly prohibited. Telur33 reserves the right to request age verification at any time and to close any account that does not meet this requirement.
Each player is permitted to hold only one active account at Telur33. Registering multiple accounts under the same individual — whether using different names, email addresses, or phone numbers — is a serious violation that may result in the closure of all associated accounts.
All financial transactions at Telur33 are conducted in Malaysian Ringgit (MYR). Only Malaysian local payment methods are accepted — Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX. Minimum deposit is RM 30; minimum withdrawal is RM 50.
All Telur33 bonuses and promotions are subject to rollover requirements explicitly stated in each offer. Players must fulfil the rollover requirement before any bonus balance may be withdrawn. These conditions are clearly outlined and remain unchanged once a bonus has been credited.
You are responsible for keeping your Telur33 account password confidential. Do not share your login credentials with anyone. Telur33 will not be held liable for any losses resulting from unauthorised access caused by the player's own negligence.
Telur33 reserves the right to update these Terms & Conditions at any time with reasonable notice. Players will be informed via in-platform notifications or email. Continued use of the platform following such notice constitutes your acceptance of the updated terms.
Important: This document constitutes a binding agreement between you and Telur33. By registering an account or using any part of the Telur33 platform, you confirm that you have read, understood, and agreed to all terms set out below. If you do not agree with any part of these terms, please do not use our platform.
In this Terms & Conditions document, the following words and phrases carry the meanings stated below unless otherwise specified:
These Terms & Conditions apply to all Telur33 players regardless of geographic location within Malaysia, the device used, or the method of access to the platform. Any use of the Telur33 platform in any form is fully subject to these terms.
Note: These Terms & Conditions are to be read in conjunction with Privacy Policy and Responsible Gaming Guide Telur33, all of which together form the complete agreement between you and our platform.
To register an account with Telur33, you must meet the following eligibility requirements and comply with the prescribed registration procedure:
During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name as per your identification card, an active Malaysian phone number, a valid email address, and your date of birth. You agree to update this information should any changes occur.
Telur33 reserves the right to request identity verification at any time — particularly before processing a first withdrawal or when account activity warrants it. Documents that may be requested include a copy of your MyKad or passport. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.
Each individual is permitted to hold only one Telur33 account. Registering multiple accounts using different details is a serious breach of terms. Should Telur33 detect multiple accounts linked to the same individual, all such accounts will be closed immediately and the balances therein may be forfeited.
Warning: Providing false information during registration or the identity verification process is a breach of terms that may result in account closure without notice and without refund of any remaining balance.
All financial transactions at Telur33 are conducted in Malaysian Ringgit (MYR). The following deposit terms apply to all Telur33 players:
Telur33 accepts deposits via the following local Malaysia payment methods only:
Telur33 does not accept payments in foreign currencies or via international payment methods. All deposits must originate from an account registered in the same name as the Telur33 account holder.
| Limit Type | Total | Note |
|---|---|---|
| Minimum Deposit | RM 30 | Each deposit transaction |
| Maximum Daily Deposit (Standard) | RM 50,000 | Adjustable via account settings |
| Personal Deposit Limits | Player's preference | Can be set lower than the standard |
Deposits via e-wallet (Touch 'n Go, GrabPay, Boost, ShopeePay) and DuitNow are processed instantly within 1–5 minutes. FPX deposits may take up to 15 minutes depending on the processing time of the respective bank. If your deposit has not been credited within the stated timeframe, please contact Telur33 support with proof of transaction.
Telur33 maintains a strict anti-money laundering policy. All deposits must consist of legitimately obtained funds. Telur33 reserves the right to require players to verify the source of deposited funds, particularly for accounts with high deposit volumes. Failure to demonstrate a legitimate source of funds may result in account suspension and referral to the relevant authorities.
Eligible balance withdrawals from your Telur33 account are processed in accordance with the following procedures and schedule:
Standard withdrawals (below RM 50,000) are processed within 24 hours of the request being submitted. Large jackpot withdrawals (RM 50,000 and above) require additional identity verification and are processed within 3–5 business days. Telur33 does not charge players any processing fees for withdrawals.
Telur33 reserves the right to suspend or place a hold on withdrawal processing in the following situations: where there is suspicion of fraud or illegal activity, where identity verification has not been completed, where there is an active dispute relating to the account, or where the funds being withdrawn are under investigation. In all cases, Telur33 will inform the player of the reason for the suspension and the steps required to resolve it.
Important Reminder: Please ensure that the bank account number or e-wallet registered for withdrawals is correct and active. Telur33 is not responsible for failed or delayed withdrawals resulting from incorrect account details provided by the player.
Telur33 offers a variety of promotions and bonuses to members. All bonuses are subject to the following terms:
Every bonus received comes with a rollover requirement that must be met before the bonus funds can be converted into withdrawable cash. The rollover requirement is clearly stated in each promotional offer. For example, a bonus with a 10x rollover means that if you receive a RM 100 bonus, you must place a total of RM 1,000 in bets before the bonus balance becomes withdrawable.
Each bonus has a validity period as stated in the relevant promotion's terms. Unused bonus funds or unmet rollover requirements that remain outstanding at the end of the validity period will expire and be automatically deducted from the account without further notice. Players are responsible for monitoring their own bonus validity periods.
Telur33's cashback and rebate programmes — including weekly sports cashback and daily slots rebates — are credited according to a set schedule. Cashback and rebates carry no rollover requirement unless stated otherwise. Telur33 reserves the right to modify or discontinue any cashback or rebate programme with reasonable notice.
Reminder: Telur33 reserves the right to void any bonus and any winnings derived from that bonus if promotion abuse, fraud, or a breach of the relevant terms is proven.
All games on Telur33 are conducted in accordance with established rules. Players are responsible for understanding the rules of each game before playing with real money.
All slots and casino games on Telur33 use a Random Number Generator (RNG) system certified by independent international certification bodies. This ensures that every spin and every game outcome is entirely random and cannot be manipulated. The RTP (Return to Player) for each slot game is displayed transparently within the game information.
For sports betting covering Malaysia Super League football, EPL, BWF badminton, MPL Malaysia esports, and other sports — all accepted bets are final. The odds displayed at the time a bet is placed are the odds that apply, regardless of any subsequent changes. Telur33 reserves the right to decline or limit bets from any player without providing a reason. Bets placed as a result of a technical error may be voided by Telur33.
In the event of a technical disruption, internet connection failure, or system outage during a game session, Telur33 will use system records to determine a fair outcome. Where records cannot be ascertained, the relevant bet may be voided and the wager refunded. Telur33 is not liable for any losses arising from a connection failure on the player's end.
All jackpot winnings are subject to verification before payment is processed. Telur33 reserves the right to withhold jackpot payments for audit and verification purposes. Winnings resulting from software malfunctions, game errors, or exploitation of technical bugs will not be paid out, and the relevant accounts may be suspended.
Telur33 expects all players to conduct themselves respectfully and responsibly while using the platform. The following actions are strictly prohibited:
Violation of any of the above prohibitions may result in immediate action, including temporary account suspension, permanent account closure, or forfeiture of the account balance, depending on the severity of the breach.
You may close your Telur33 account at any time by contacting our support team. Prior to closure, any eligible cash balance (excluding bonus funds that have not yet met the rollover requirement) will be returned to you via your preferred payment method.
Telur33 reserves the right to suspend or close a player's account under the following circumstances:
In cases of closure due to a breach of terms, Telur33 reserves the right to forfeit the account balance, including deposited funds. This decision is final unless a verifiable error can be demonstrated.
An account showing no login activity or transactions for 12 consecutive months is considered inactive. Telur33 reserves the right to charge a monthly administration fee on such inactive accounts, which will be deducted from the account balance. Players will be notified before any such fee is applied.
By using the Telur33 platform, you acknowledge and agree to the following liability limitations:
Important to Understand: Gambling carries real financial risk. There is no guarantee that you will win — game outcomes are random and unpredictable. Telur33 strongly recommends that players only wager money they can afford to lose.
Telur33 is committed to promoting responsible gambling practices. As a player, please keep the following in mind:
Telur33 provides the following self-control tools for all players through account settings:
Telur33 employs a strict age verification process to prevent access by individuals under 18. If you suspect that a minor is using the Telur33 platform, please notify our support team immediately. Use of the platform by underage individuals is a serious breach of these terms.
For a complete guide on responsible gambling and local Malaysia support resources, please visit the Responsible Gambling us.
Telur33 is committed to the privacy and security of players' data. Full details of how we collect, process, and protect your personal information are set out in Privacy Policy of ours that apply together with these Terms & Conditions.
In summary, Telur33 is committed to:
By registering a Telur33 account, you consent to the collection and use of your data as described in our Privacy Policy.
Telur33 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time. Significant changes will be communicated to players via in-platform notifications or email at least 7 days before taking effect. Minor changes or editorial corrections may take effect immediately. Continued use of the platform after the effective date of the updated terms constitutes your acceptance of those changes.
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these terms shall be resolved through the process established by Telur33, including arbitration where applicable.
If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.
These Terms & Conditions, together with Privacy Policy and Responsible Gaming Guide, together forming the entire agreement between you and Telur33 regarding the use of this platform. It supersedes all prior agreements or understandings, whether verbal or written.
If you have any questions about these Terms & Conditions or need further clarification on any provision, please contact the Telur33 support team via in-platform live chat, WhatsApp, or email at support@telur33.best. We are available to assist you 24 hours a day, 7 days a week.
Effective Date: These Terms & Conditions take effect from January 2026 and supersede all previous versions. The latest version is always available for reference on this page.
The most frequently asked questions about Telur33's platform rules and policies
Telur33 Security & Privacy: All account data, financial information, and playing activity are protected with 256-bit SSL encryption. These Terms & Conditions are to be read in conjunction with Privacy Policy and Responsible Gambling of ours for a full overview of your rights and responsibilities as a Telur33 player. For any enquiries, reach us at support@telur33.best.
Register a free account today, deposit a minimum of RM 30, and explore over 1,200 slots, Live Casino games, Sports Betting options, and progressive jackpots — all on a single platform built for Malaysian players.